We believe prompt, courteous communication is one of the most important components of good customer service. We are always looking for new avenues that will make researching products and shopping with us a convenient and easy experience. You can expect a phone call or email back from us within two business days of your submission. If we need more time before we can get you the best answer, we'll be sure to tell you that, too.
Want to talk to us? You have options:
- Call us 1-888-356-4202
- Send us an email sales@northernhottubcovers.com
- Use the comments section of our blog and product pages
- Fill out our Online Customer Service Form
You can also log in to your personal account for help with the following:
- Order status
- Tracking information
- Help with returning products
